Customer Reviews

The guys that came and did the install of my unit were extremely good and very professional it’s nice to have people that are so respectful. The sales guy that sold me the unit was very helpful and sold me what I wanted instead of another company trying to sell me something that was way over priced. Everyone I dealt with were very prompt and professional, even the ones I talked to on the phone, this is a great company if all the people are like the ones I was able to interact with. I highly recommend them. thank you to the company and its employees for everything Read Less

We set up an bi-annual maintenance service with NexGen. This was our first service for the fall. They were very prompt and Cecil who was the service tech was very friendly and polite. He did a very thorough job and explained everything to me. I would highly recommend this company for all your HVAC issues!!! Very happy customer 😊 Read Less

The folks at NexGen are simply awesome! From the office staff to the technicians, customer service is their obvious priority! We recently needed a warranty air conditioner part replaced. NexGen was at our house the next day. Mike diagnosed the exact part needing replacement and put the paperwork in that afternoon. Less than a week later John and Jesus replaced the part (the evaporator) in less than an hour and half. The office staff kept us up to date via voice mail as the warranty process progressed. Even the owner, Shane, paid us a visit at the beginning of our wait to make sure we could be comfortable with the 90F days while we waited for the part. We were so impressed with NexGen's performance, we signed up for NexGen's yearly diagnostic and maintenance service contract. Read Less

We had several companies come out and give us quotes on a complete replacement of our AC and furnace and they gave us multiple quotes for a base line system and the top of the line system. After we decided on what we wanted to go with they had their crew out within a few days. They were on time, very respectful of our home, and the fact that we had a toddler running around. It took two days to finish the whole project (a complete gut of a century old home) and we couldn’t be happier with the whole experience. I would absolutely recommend them to anyone looking for AC work! Read Less

They are the brightest star in the air conditioning business. Their quality and service outshines any other air conditioning company here in Dallas/Ft. Worth area. I have had them out to three different properties and they were able to fix the issues within the hour and came out that evening or early morning the next day. What a great way serve others. Above all they are the most reasonable priced company out there and with the greatest integrity. That's pretty hard to find these days. Daniel Dixon Read Less